Because the customer is King at Villas du Monde, we have asked you for your opinions on several points, opinions on our site but of course opinions on your stay. This customer service department faithfully transcribes the written opinions but also those received by telephone, these last months.
4.58/5
- 484 reviews
Villas du Monde
Mark from Philippe 5/5
Fully satisied with the content of the website. Pleasant and competent personal contact.
Review sent the:12/09/2014
Mark from Elad 3/5
The site is very easy, photos and descriptions are sufficient. The free phone service is very useful.
Review sent the:11/09/2014
Mark from Elad 3/5
Your site is easy and user friendly but I met a serious problem during the summer. After the booking on the site I was informed the next day when I called that the villa availability for the house had not been updated for 2 weeks. The staff informed me that it would have been better calling or emailing before reserving. The reservation team were perfect afterwards and did everything possible to find solution
Response Villas du Monde / Villas Worldwide
The website availability is near 100% up to date most of the time. However during the peak summer months it is not possible to maintain due to volumes so it is advisable to check before booking.
Review sent the:11/09/2014
Mark from Jean jacques 5/5
No comment on this topic.
Review sent the:11/09/2014
SUN814 - Tortuga
Mark from Christophe 4/5
We have been well informed.
The freephone "green line" service is useful.
Review sent the:10/09/2014
Mark from Katia 3/5
Not serious enough on the description of rentals, lack of follow-up on the state of the villas.
Review sent the:10/09/2014
Mark from Bartholdy 3/5
The website is appealing but we found that we couldn´t rely on the site´s information as to which villas were actually available in the period we were looking to rent them.
Review sent the:09/09/2014
Mark from Philippe 3/5
We have not found any abnormality in the process of booking.
Review sent the:09/09/2014
Mark from Cécile 4/5
The site is fairly easy to use, the choice is varied and what you see is provided. Overall it´s good. The hotline is reassuring and convenient. Contact by email or telephone is smiling and professional. Exchanges of information are clear and sufficiently precise.
Review sent the:09/09/2014
B321 - Océan-Piscine-Tennis-
Mark from Christian 5/5
Not very reassured to start with about renting a villa on the internet .... But finally everything went well !! Staff very pleasant on the phone.
Review sent the:09/09/2014