Because the customer is King at Villas du Monde, we have asked you for your opinions on several points, opinions on our site but of course opinions on your stay. This customer service department faithfully transcribes the written opinions but also those received by telephone, these last months.
4.58/5
- 484 reviews
Villas du Monde
Mark from Robin 4/5
I had very little contact with the staff but when I did they were always very polite and had good knowledge of the house we rented and the area surrounding it.
I'd say your website is fairly easy to use but dated to be honest. The info is all there but the way it is laid out could be clearer too. Photos OK, they didn't really do the villa justice, but I quite like that because when we arrived it was a pleasant surprise how much nicer it was in real life!
Review sent the:18/10/2016
COMTL2 - Bluette
Mark from Isabelle 5/5
The Villas du Monde website is pleasant, easy to use and reassuring. Efficient website but maybe there should more details for each region. The photos are good and also the explanations and descriptions. This site is well positioned relative to competitors. Communications are clear, fast and secure. We obtained satisfaction on all levels at our rental property. All documents were quickly sent and everything went really well.
We were pleased with Villas du Monde.
Review sent the:03/10/2016
Mark from Debra 5/5
I have not used and was not aware of this
VDM - the freephone service
Review sent the:28/09/2016
COMTC49 - Pinarellu
Mark from Marc 5/5
Quality services. Interlocutor very responsive and friendly.
Regards
Patricia and Marc
Review sent the:19/09/2016
Mark from Richard 5/5
All perfect thanks
Review sent the:08/09/2016
Mark from Philip 5/5
Excellent service throughout the booking.Response to any questions were dealt with very quickly.
Review sent the:08/09/2016
SUN1010 - El Patio
Mark from Anne laure 4/5
Excellent villa located 10 minutes from Sesimbra, very nice town. Easy access and the restaurant Da cotavia located just nearby very good. The welcome and the home and in line with what we wanted. Everything went very well.
Review sent the:07/09/2016
Mark from Christopher 4/5
Reasonable to deal with
Review sent the:06/09/2016
Mark from Jean-marie 4/5
Everything happened very easily and we got answers to our questions.
The answers are not always quick or complete.
The last request, urgent yet remained unanswered.
The property is nominated for 14 people on your site but that is wrong.
The house can only accommodate 12 people.
An extra sofa and in poor condition in the pool house isn't really suitable for a two-week stay.
It would help to rectify your details.
Villas du Monde response
We have reported your concerns to the owner who told us you have remarked the same to them. We will monitor the situation.
Review sent the:05/09/2016
GC46 - Les calpres
Mark from Philip 4/5
The website worked well.
Review sent the:31/08/2016
VER1008 - Cerc 10420