Because the customer is King at Villas du Monde, we have asked you for your opinions on several points, opinions on our site but of course opinions on your stay. This customer service department faithfully transcribes the written opinions but also those received by telephone, these last months.
4.58/5
- 484 reviews
Villas du Monde
Mark from Caroline 5/5
Very clear website
The free phone service is very useful
Reactivity of the teams very good
We were reassured by your professional nature
Review sent the:30/07/2017
Mark from Jenny 5/5
Efficient. Worked well
Review sent the:28/07/2017
Mark from Olivier 5/5
Excellent support and follow-up of the holiday file.
Review sent the:26/07/2017
JEA601 - Oasis de calme proche Vence
Mark from Johanna 5/5
I got very good service by email. The web site was clear and all information was adequate and clear. I got a feeling that I can trust this service provider.
Review sent the:24/07/2017
Mark from Deborah 5/5
The VdM website is very easy to use and has all the necessary information. We have always managed to find the perfect villa over a number of years in four different countries and with changing family needs. The photos often don't do justice to the property! VdM is one of the best websites as it is easy and quick to find what you need and check availability and prices.
The free phone service is very useful and the receptionist is always most helpful, friendly and pleasant. Questions are answered quickly and knowledgeably.
Review sent the:21/07/2017
Mark from Carole fabrice 4/5
YES
YES
NO
NOT ENOUGHLY RECENT
NOT SPECIFIC INFORMATION ABOUT THE PLACE IN RELATION TO THE CITY WOULD BE NECESSARY GENERAL ABOVE THE ANCIENT CITY
???/???/GOOD
YES YES YES YES YES
YES / YES INTERNET / YES / YES
MY COMPANION WOULD HAVE APPRECIED AN ANSWER TO HIS INVITATION
We are very sorry for not being able to come. Believe us! We had extra administrative work, so really we would have loved it for a while with you!
Sincerely, maybe for next year?
Villas du Monde
Review sent the:05/07/2017
SUN634 - Hermosa
Mark from John edwin vict 5/5
The web site was easy to navigate. There was a problem with the final payment because my card had expired. This was quickly resolved by a pleasant lady taking the call as the designated contact person, Margo was at lunch. She said that the final documentation would be added to my account page. This was not the case until I contacted my contact person Peter, who rectified the situation. Otherwise, I cannot fault the service I received. My only negative concern was the cost of the insurance.
Review sent the:04/07/2017
Mark from Vincent 5/5
Perfect!
Review sent the:04/07/2017
SUN802 - MATEO
Mark from Janet 5/5
Good all round website and excellent service.
Review sent the:30/06/2017
Mark from Michel 5/5
Everything was OK
Review sent the:27/06/2017
SPA813-AL962* - Velata