Because the customer is King at Villas du Monde, we have asked you for your opinions on several points, opinions on our site but of course opinions on your stay. This customer service department faithfully transcribes the written opinions but also those received by telephone, these last months.
4.58/5
- 484 reviews
Villas du Monde
Mark from Corinne 5/5
Serious team, setting up and monitoring the booking is easy. I recommend
Review sent the:03/08/2019
NAT6 - La petite Toulousaine
Mark from Thierry 4/5
The description was complete, booking was simple. The only downside was the confirmation went into my SPAM.
Review sent the:30/07/2019
Mark from Patrick 5/5
Yes, clear site and perfect service which listened.
Review sent the:27/07/2019
ILI1001 - Orchidée
Mark from Sébastien 5/5
Nothing to say. Everything went perfectly well. Warm welcome, ease of contacts. Honest and correct agency.
Review sent the:20/07/2019
sun833 - cap negre
Mark from Jonne patrik 4/5
In general the description is very good but some vital information is not readily available such as are there any Services within walking distance or not eg. bakery ,shop etc. and that do need a car to take garbage to the nearest collection containers.
The rather inflexible check in system should also be clearly mentioned beforehand in the description so it does not come as a surprise as it effects transport bookings and causes the need for additional Planning. Normal practise is to be able to go direct to a villa not to an Office to pick up keys - such a system with check in at an Office have not encountered in 10 years of booking simmilar villas in different countries (including Spain).
Normally the address of the villa is also provided when payment is complete - not on arríval - this is unusual and inconvenient for booking transport to and from the villa. It should also be mentioned in the description that have this unusual system.
Review sent the:19/07/2019
Mark from Eija 4/5
I didn’t use the phone service but everyone I had contact were very pleasant
Review sent the:05/07/2019
Mark from Brigitte 5/5
A very serious site and the villas conform to the descriptions. No surprises. Thank you
Review sent the:25/06/2019
L399 - Pierres du Lot
Mark from Benoit 4/5
The site is well designed. The information on the villas is accurate and precise. We could quickly evaluate the proposed villas and decide on our choice.
Review sent the:17/06/2019
Mark from Sarah 5/5
Website was easy to navigate but there was some confusion about the villa as it was advertised on another site as a b&b. The free phone service is a very good idea. The staff were friendly and helpful. All enquiries were dealt with efficiently and I felt as though nothing was too much trouble Peter responded to emails quickly.
Review sent the:16/06/2019
CAS901 - L'Antigua
Mark from Sylvie 5/5
We are very satisfied with the service. Very responsive whether by email or phone. We will come back with pleasure.
Review sent the:09/06/2019