Because the customer is King at Villas du Monde, we have asked you for your opinions on several points, opinions on our site but of course opinions on your stay. This customer service department faithfully transcribes the written opinions but also those received by telephone, these last months.
4.58/5
- 484 reviews
Villas du Monde
Mark from Marc 5/5
It was the phone contact with Eric which was decisive for this rental. Very good information from start to finish, without the telephone calls we probably would not have rented a house in this area, which actually worked out very well. Thanks again to Eric and Villas du Monde.
Review sent the:23/08/2014
Mark from Jack 5/5
The website of the Villas du Monde / World Villas is very informative; it saves us from having to call their managers (Eric and Margo) for clarification or additional information. So bravo for photos, descriptions of locations and any other information!
Review sent the:21/08/2014
Mark from Bruno 5/5
Beyond the quality of the site and the products offered, but also the response to our request, we appreciate that the villa occupancy schedules are maintained. This is a very positive thing because it is absolutely not the case on other rental sites and this wastes a lot of time in research.
Review sent the:19/08/2014
Mark from John 4/5
Excellent service from Peter as usual!
Review sent the:19/08/2014
GC46 - Les calpres
Mark from Jean-philippe 5/5
Very fast and accurate response to questions.
Review sent the:14/08/2014
Mark from Corrine 5/5
Website well done, clear information. Used option for payment by transfer so did not need to use card.
Review sent the:13/08/2014
B321 - Landes
Mark from Robert 5/5
Website well done. No problems. Good responses to information requests and phone calls.
Review sent the:12/08/2014
BG12 - La perle du Golfe
Mark from Martine 4/5
Good serious agency.
Review sent the:09/08/2014
Mark from Pascal 5/5
No problems with the website.
Review sent the:09/08/2014
Mark from Willy 2/5
No welcome. No inventory on arrival and no inventory check on departure. We´ve discussed things with Eric by email. The state of the villa was not consistent with what we had thought we had rented. Very "old fashioned" and cleanliness was poor.
Response from Villas du Monde:
The villa Demosa we know and have advised Mr Momessmo that it matches our photos. We have agreed with Mr Momessmo that there has been a "failure" in so much as the villa was not quite ready for his arrival. Our correspondent in Portugal agreed. In conclusion, Mr Momessmo did not ask for compensation, claiming to have had a lovely holiday but that it fell short of what he was hoping for.
Review sent the:09/08/2014